Privacy Policy

Use of Customer Information

We require certain information to allow us to process your booking. This includes your name, address, telephone number, and email address, as well as your credit or debit card number and expiry date. We also need to know all the names of the passengers travelling.

Quest World Travel Ltd passes personal data, which includes information about your method of payment and booking, to the credit or debit Card Company that issued the card with which you made your booking.

This information allows us to process your booking and to send you confirmation of your booking by email or post. We ask for your telephone number and e-mail address so that we can contact you urgently in case there is a problem with your reservation or in case of any issues during the booking process.

We may use the information we collect to notify you about new Quest World Travel Ltd services and special offers we think you may find valuable. If you would prefer not to receive this information through your door, please call or email us.

Quest World Travel Ltd email update service

By joining the Quest World Travel Ltd email update service, we will email you our latest news and information regarding special offers. For example, we will often give advanced notice of our fantastic sales, so that you can be amongst the first to pick up a great bargain! You will need to provide us with your name, email address, if you wish to subscribe to this service. You can opt out at any time by sending an email.

Competitions/campaigns

When you enter a Quest World Travel Ltd competition or other promotional offer, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.

Occasionally we ask you to email us with your opinion on a particular subject, and may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.

Site Tracking

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to Quest2Cuba.co.uk. This software does not enable us to capture any personally identifying information.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive, and enable Quest World Travel Ltd to provide features such as remembering your address, so that you don't have to re-enter it each time you make a booking (this service is opt-in). Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser settings to prevent that. Even without a cookie you can use most of the features on the web site. Our cookies do not contain any personally identifying information.

Disclosure to Third Parties

Quest World Travel Ltd does not sell, trade, or rent your personal information to others. We never disclose information about a passenger to any other person or organization without your consent unless there is an emergency situation that requires it or we are legally required to do so.

Quest World Travel Ltd reserves the right to pass your information on to trustworthy third parties that we use for the provision of certain services, for instance allowing Quest World Travel Ltd customers to book hotels and car hire services quickly and easily by transferring details from the Quest World Travel Ltd booking form to our partners' booking forms.

Quest World Travel Ltd may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Your Consent

In using the Quest World Travel Ltd web site, you consent to the collection and use of this information by Quest World Travel Ltd in the ways described above.

If you have any further questions about our privacy policy or its implementation, please contact us.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information